Quik Tip | Online Payment Setting

Some sites disable tenant access to Online Payments after being late X number of days. For various reasons the sites limit the delinquent tenant to paying in person. Usually after the pre-lien or lien sale notice has been printed.
You now have the option of disabling the tenant’s ability to make an online payment based on the number of days the tenant is delinquent.

Go to Internet Settings and click on the E-commerce tab.

Example:
A tenant has a Paid to Date of 12/21/2013 and your variable is set to disable Payment Access 45 days after Paid to Date, the Make a Payment option  on the website will be disabled on 2/6/2014.
The delinquent tenant will receive the message below when they attempt to make an Online Payment.
*Please note If you don’t want to block any tenants access to online payment, regardless of delinquency status, please enter a high number like 999.
For more articles visit our Knowledgebase 

Employee Spotlight Patrik Bangle | Director of Purchasing & Production

55bfe672-673d-48f9-a88e-6c13a15a649bPatrik Bangle joined the QuikStor team back in April of 2014 when he was brought on as Director of Purchasing & Production. He brought along with him 10 years of experience in shipping, mechanical assembly and purchasing; knowledge he acquired while growing up on the Central Coast of California.
“My goal is to provide our customers with fast fulfillment of orders and repairs”, said Patrik when asked what he hopes to bring to the QuikStor team.
When not at work, Patrik enjoys spending majority of his time outdoors with his girlfriend, hiking, camping and travelling. In September, he also volunteered as a crew member at the Avon Walk to end Breast Cancer in Santa Barbara.

NCSSA Convention & Tradeshow – Come meet our Business Development Consultant Randy Fountain in North Carolina!

8cff4122-3d74-41f9-bf42-33417030becfRandy Fountain has been a leader in the self-storage industry for over 15 years. Beginning his career at QuikStor in 1999 he oversaw the development and rollout of its highly successful QuikStor Express management software.
Randy then took some time out to help manage a growing portfolio of facilities in the highly competitive Los Angeles market to gain, “boots on the ground” knowledge of the industry – Specializing in revenue growth, operational improvement, training and implementing the new technologies available from QuikStor.
He rejoined the QuikStor team in May of this year as a Business Development Consultant and hopes to share the knowledge he gained as a Self Storage Operations Manager to compliment the QuikStor product line.  As a former self-storage Operations Manager he has a unique perspective that relates well when working with other operators.  So come meet Randy in Charlotte to see how he can help grow your business! Click here for more information on the upcoming show!
November 15th – 17th at the Omni Hotel
Charlotte, North Carolina
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Frighteningly Good Marketing: ‘Tricks’ and ‘Treats’ for Self-Storage Operators

By Amy Campbell, featured ISS (Inside Self Storage)

Halloween-Hero-1-AIt may seem totally unbelievable, but the holidays are coming. It all begins in just a little over 4 weeks with Halloween. While some might not see trick-or-treat time as an official “holiday,” many self-storage operators take advantage of the spook-filled fun day to market their facility.

Take US Self Storage 1 in Boynton Beach, Fla., for example. Known for its many community events, the storage operator is once again hosting a Halloween-themed party on Oct. 31 complete with food and “sweets.”

AA U-Stor-M Self Storage in Upland, Calif., is also throwing a party on Halloween day, the facility’s “8th Annual Halloween Treasure Hunt.” The operator hands out “loot” bags and a treasure map so kids and their parents can hunt for candy and other treasures. Plus, the facility features a singing pumpkin light show every night during the week of Halloween.

Last year, All Canadian Self-Storage turned its facility in Toronto into a “haunted storage” on Halloween night, daring community members to walk its ghostly halls. The operator rounded out the event by hosting a silent auction and drawings for prizes. All proceeds from the Halloween festivities benefited a local charity.

If you’re not a fan of the fright, that’s OK. Halloween is just one holiday storage operators can use as a backdrop to promote their facility. With the festive season just weeks away, now’s the time to start planning your holiday décor, parties and marketing messages to attract new customers and say thanks to existing ones.

So how can you capitalize on the season to sell your brand? This article from the Small Business Administration includes 33 ideas for holiday marketing. Check out No. 16: “Hold a kids’ contest like a make-your-own-ornament or holiday coloring. Give a big prize or just give everyone small prizes, like candy canes.”

If you’re considering an event, such as a barbecue, visit from Santa or a “family fun day,” start planning now. Here’s an excellent article from the ISS archives on how to throw a memorable community event.

Candy-CornSimply adding some fun decorations that celebrate a holiday is also a great way to attract notice. Add some creep to your facility office with a few cobwebs, spiders and a bowl of candy corns this month, then go for fall foliage and pilgrim décor in November. During December, consider adding bright lights, an inflatable snowman near your front door and a stocking packed with yummy treats. Your presentation doesn’t have to be over the top to be effective. For more ideas on holiday decorating or share your advice, check out this Self-Storage Talk thread.

Another great way to promote your facility and provide goodwill is by becoming a drop-off site for any number of charities collecting food, clothes or toys. This is a favorite act among many self-storage operators. If you’re not sure how to get involved, try your local chamber of commerce, food bank or other local charity. Nonprofits are always seeking support and will typically have a number of ideas on ways you can help.

Adding a few decorations to your facility or hosting a holiday-themed event are just another way for you to show your community you’re more than just the another storage facility. It’s an opportunity to be a part of your community, give back, attract new customers and show your gratitude to existing ones. Try these “tricks” and I’m positive you’ll receive many “treats!”

Using Self Storage for DJ Equipment

By Patrick Galvan, featured on Storage.com

Dj mixes the trackWith wedding season coming to a close, DJs will soon find themselves needing to store audio equipment and any lights or fog machines they use during their gigs. While speakers, lighting, and other equipment are capable of withstanding short-term exposure to outdoor elements like heat and humidity, keeping them in a garage or an uncontrolled environment over a long period of time isn’t a good idea.

In order to stay in good condition between gigs, DJ equipment needs to be kept in a safe space where temperature and humidity can be monitored—and where it won’t come into physical contact with other items that could damage it. Under these requirements, a self storage unit can be the perfect place for storing DJ equipment.

But before you move equipment into self storage, you need to make sure the unit you rent has adequate space and climate control. Also, your equipment should get a good cleaning before heading to storage.

Find Adequate Space for Your Equipment at a Storage Facility

Because DJ equipment is so fragile (both internally and externally), you’ll want to find a self storage unit that can hold everything without getting too cluttered. This is important because you don’t want your equipment resting against or falling on top of other equipment in your unit. But how much space do you actually need?

According to Taylor Morken, marketing director for UniqueSquared, which has grown into a top 10 pro audio retailer in the U.S. since 2007 and provides customers with a unique buying experience that minimizes the stresses of online shopping, the amount of equipment you store will ultimately determine what unit size you’ll need.

“If you’re a DJ, you probably have your performance gear (turntables and mixer or DJ controller), a PA system, lights, fog machine, etc.,” says Morken. Though not every DJ will be storing all of this equipment, these are the most common pieces stored.

Tim Kallas, general manager for Stadium Self Storage in Milwaukee, Wis., states that DJs using units to store equipment can get away with a unit in the 5×5 to 5×10 range, as long as they’re not stacking equipment.

downloadThe Importance of Controlling Humidity in Your Unit

The most significant advantage for using self storage for DJ equipment is climate control. This technology allows the temperature and humidity levels inside the unit to be controlled and adjusted. As a result, sensitive items, like electronic equipment, are protected from damage.

“The enemy of any piece of professional audio gear is humidity,” Morken says.

Too much humidity for too long presents the same threats as direct exposure to water. Over time, iron surfaces face the development of rust, and chassis could begin to corrode. Worse, humidity could make its way through gaps in the surface material and damage the internal components, ultimately ruining everything.

“The normal rate of humidity for any sustained period of time should be between 30-50%,” says Kallas, who adds you should never assume humidity isn’t an issue just because you live in a region that doesn’t experience high humidity. “In the Southwest, [there’s] very low humidity in the 15-20% range. [In this situation], you have to inject humidity into the air.” Why would you need to add humidity? Well, too low of a concentration results in static buildup, which has the potential to ruin circuitry as well.

While humidity is the big issue, Morken says temperature fluctuations aren’t that much of a concern, as long as the equipment remains stored in a “dry, cool environment.” Still, it’s always good to be on the safe side and keep your unit around 60-75°F (or room temperature).

“[Some] storage facilities will have a much narrower range of temperatures [and] move a lot of air to maintain the humidity levels,” says Kallas. “Others will have a quite broad temperature range of 50-80 degrees. So it really is buyer beware.”

670px-Buy-Your-First-Set-of-DJ-Equipment-Step-3Bullet1Clean Your Equipment Before Putting It in Storage

Once you’ve found a suitable storage unit for your DJ equipment, it’s a good idea to clean all of your equipment to remove dust and other contaminants, which, over time, can get into the internal components of your equipment and cause damage. Since equipment varies by model and manufacturer, always read the owner’s manual for recommended cleaning instructions.

In general, you can dampen a nonabrasive cloth with some isopropyl alcohol and wipe down the surfaces—for safety reasons, make sure you’re using the brands of isopropyl alcohol specifically used for cleaning electronics (like laptops screens). This will remove dust and other contaminants from the surface of your equipment.

One final tip: Cover your audio equipment with a sheet of plastic while it’s in storage. If the unit experiences roof failure or contains a high amount of dust, the sheet will help block potential damages to your equipment.

QuikStor Employee Spotlight – Randy Fountain | Business Development Consultant

Randy Fountain has been a leader in the self-storage industry for over 15 years. Beginning his career at QuikStor in 1999 he oversaw the development and rollout of its highly successful QuikStor Express management software.
Randy then took some time out to help manage a growing portfolio of facilities in the highly competitive Los Angeles market to gain, “boots on the ground” knowledge of the industry – Specializing in revenue growth, operational improvement, training and implementing the new technologies available from QuikStor.
He rejoined the QuikStor team in May of this year as a Business Development Consultant and hopes to share the knowledge he gained as a Self Storage Operations Manager to compliment the QuikStor product line.  As a former self-storage Operations Manager he has a unique perspective that relates well when working with other operators.
On his free time Randy likes to fly Drones and spend time with his two Grandchildren to keep him busy!  He is also a student of History and Comparative Religion and likes to stay informed of the latest technologies!

Quik Tip | Adding Manager Notes

Manager notes are a quick and effective way to communicate information both to management and relief personnel. When a new manager note is added, the information is displayed on both the
Report on Notes (E-W) as well as displayed on the daily report.
To create a manager note, go to the Favorites tab and select Manager Notes.

A blank window will appear. You can use this space to enter your note. If your note is specific to a particular tenant or unit, be sure and add that information to the note. *notes are not automatically associated with a unit #.
 
Once you have entered your note, click the OK button to save.
It will automatically be added to the next day’s daily report. You can also view all the notes for a date range by pulling a Report on Notes (E-W) as shown below.